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Solutions for Post-Sales

Reduce churn. Grow accounts.

AskElephant helps CS teams catch risks early and turn every customer into an advocate—without drowning in notes and spreadsheets.

Customer Success

This Month

✓ Auto-tracked

Health Checks

42Auto

Risk Alerts

3AI

Expansion Signals

12AI

NPS Score

8.7+0.5

AI Working For You

All conversations analyzed, risks flagged, opportunities identified

Integrates with your favorite tools:

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How It Works

From handoff to expansion, AI handles the work

See how AskElephant transforms your customer success workflow from reactive firefighting to proactive account management.

1

Seamless Handoffs

Get full context on every new customer the moment they sign. AskElephant surfaces every promise made, expectation set, and key stakeholder identified during the sales process—no more playing telephone with your sales team.

  • Complete context from sales conversations
  • All promises and expectations captured
  • Key stakeholders automatically identified
2

Spot Churn Risks Early

AI monitors every customer conversation for sentiment shifts, competitor mentions, and risk signals. Get alerts when accounts show early warning signs—before they become escalations or cancellations.

  • Monitor sentiment shifts automatically
  • Get alerts on competitor mentions
  • Catch risk signals before they escalate
3

Identify Expansion Signals

AI automatically detects upsell and cross-sell opportunities mentioned in conversations. Know when customers need more seats, new features, or additional products—and reach out at the perfect moment.

  • Detect upsell and cross-sell opportunities
  • Identify when customers need more seats or features
  • Reach out at the perfect moment
4

Drive Customer Success

With AI handling account intelligence, you focus on building relationships and driving outcomes. CS teams using AskElephant see lower churn, higher NPS, and more expansion revenue—without drowning in notes.

  • Focus on relationships, not note-taking
  • Lower churn and higher NPS
  • Drive more expansion revenue

The CS Impact

More retention. Less churn.

35%

lower churn rate

Catch risks early and intervene before customers cancel.

2.3x

expansion revenue

Identify upsell opportunities at the perfect moment.

100%

handoff coverage

Every new customer comes with complete context from sales.

Ready to reduce churn?

See how AskElephant helps CS teams succeed.

Book a demo and we'll show you how top CS teams are using AskElephant to retain and grow customers.